The Bottom Line
Workiz's free plan is limited to 2 users and 20 invoices. OpsBack's free plan has no invoice cap. And when you upgrade, OpsBack gives you AI Voice and callback protection that Workiz doesn't offer.
Pricing at a Glance
OpsBack- No credit card required
- Self-serve signup in 2 minutes
- Cancel anytime
FSM with built-in phone system
Feature-by-Feature Comparison
| Feature | OpsBack | Workiz |
|---|---|---|
| Free plan available | Unlimited invoices | 20 invoices, 2 users |
| Job management & dispatch | Yes | Yes |
| Scheduling & calendar | Yes | Yes |
| Online booking | Yes | Yes |
| Invoicing & payments | Yes | Yes |
| Mobile app | Yes | Yes |
| Built-in phone system | AI Voice receptionist | VoIP number (paid plans) |
| AI Voice receptionist | Yes | No |
| Callback protection & reimbursement | Yes | No |
| Sales pipeline / lead tracking | Yes | Standard+ ($229/mo) |
| QuickBooks integration | Yes | Yes |
| Thumbtack integration | Yes | Yes |
| Reserve with Google | Yes | No |
| GPS location tracking | Yes | Standard+ ($229/mo) |
| Inventory management | Yes | Ultimate only (custom) |
| Custom reports | Yes | Pro+ ($270/mo) |
| Automations | Yes | 2–30 depending on plan |
| Reporting & analytics | Yes | Yes |
| No long-term contracts | Yes | Yes |
Why Choose OpsBack Over Workiz
A real free plan, not a teaser
Workiz Lite caps you at 20 invoices and 2 users. OpsBack's free Starter plan has no invoice limit — use it as long as you want.
AI that actually answers your phone
OpsBack's AI Voice receptionist handles calls 24/7, books appointments, and creates jobs with full transcripts. Workiz offers a basic VoIP number, not an AI agent.
Lower paid plan pricing
OpsBack paid plans start at $49/mo. Workiz jumps from free to $187/mo with nothing in between — a steep cliff for growing businesses.
Callback protection is a game-changer
OpsBack reimburses you when customers need repeat visits. It's a unique feature that directly protects your bottom line.
Who Is Each Best For?
OpsBack is best for:
Service businesses that want to start free with no limits, upgrade affordably, and get cutting-edge AI features like voice receptionist and callback protection.
WWorkiz is best for:
Businesses that want a built-in VoIP phone system with call tracking and are comfortable paying $187+/mo from day one.
See how OpsBack compares to other platforms: