🔧 Appliance Repair

The free platform built for appliance repair

Track every job, part, and technician. Manage schedules, send invoices, and integrate with Thumbtack, Google, and QuickBooks — all free.

Free platform — no credit card required

Sound familiar?

Most appliance repair companies outgrow their tools long before they realize it. Here is what that looks like.

Spreadsheets and sticky notes

You are juggling Excel, paper forms, texts, and maybe a basic CRM that was not built for field service. Jobs fall through the cracks.

No real-time visibility

You do not know which tech is where, which jobs are open, or what your revenue looks like this month — until you sit down and add it all up.

Scheduling chaos

Double-bookings, missed appointments, and no easy way to see who is available. Customers wait, techs drive in circles.

Getting paid is a hassle

Handwritten invoices, chasing checks, no online payments. You finish the job but the money takes weeks to arrive.

Parts tracking is a guessing game

Which parts are in the van? Which were used on which job? Without inventory tracking tied to jobs, you are ordering blind and losing money on returns.

Everything you need to run your business — free

A complete field-service platform with no monthly fee and no limits.

Job management and dispatch

Create jobs, assign techs, and track everything from open to close — with full history, notes, and parts used on every job.

Scheduling and calendar

Drag-and-drop calendar for your whole team. See who is available, schedule visits, and avoid double-bookings.

Customer CRM and portal

Track every customer, their job history, and communication. Give them a self-service portal to see job status and pay invoices.

Technician management

Manage your team, track performance with real data, and give techs mobile access to their jobs and schedules.

Invoicing and payments

Generate invoices from completed jobs, send payment links, and get paid online — integrated with Stripe.

Reports and analytics

Revenue, job volume, technician performance, and trends — all in one dashboard so you can make decisions with data.

Inventory tracking

Track parts and materials, see what is in stock, and know what was used on which job.

Callback protection (required on Starter, optional on paid plans)

The only paid add-on. When repeat visits happen, eligible callbacks are detected automatically and reimbursed — a small per-job fee, no manual claims.

Integrations & Add-ons

Connect the tools your appliance repair business already uses

Get leads from Thumbtack, bookings from Google, sync invoices to QuickBooks, track deals in your pipeline, and let AI answer your phone — all built in.

Thumbtack integration

Connect your Thumbtack account and new leads automatically become jobs in OpsBack — no copy-pasting, no missed leads. Customer info is pre-filled and ready to dispatch.

Reserve with Google

Let customers book service appointments directly from Google Search and Google Maps. Bookings flow straight into your OpsBack dashboard as jobs with real-time availability.

QuickBooks sync

Sync invoices and payments to QuickBooks automatically. No more double data entry — your books stay accurate and up to date without extra work.

Sales pipeline board

A visual drag-and-drop board to track every lead from first contact to closed deal. See your entire sales funnel at a glance and convert deals to jobs in one click.

AI Voice Receptionist (add-on)

An AI-powered phone agent answers customer calls 24/7, books appointments, and creates jobs in your dashboard automatically — so you never miss a lead, even after hours.

How it works

Step 1

Sign up free — no credit card, no trial expiry.

Step 2

Add your team, customers, and start creating jobs.

Step 3

Dispatch techs, manage schedules, close out jobs with full details.

Step 4

Use reports to track performance, revenue, and grow your business.

Free to use — no credit card, no trial, no limits.

Frequently asked questions

Can OpsBack track parts used on each job?
Yes. Log parts on every job closeout. OpsBack tracks inventory, links parts to jobs, and gives you reports so you know what is being used and where.
Is the platform really free?
Yes. Jobs, dispatch, scheduling, customers, technicians, inventory, reports, pipeline, and all integrations — all free, no limits. The only paid products are callback protection (required on free Starter, optional on paid plans) and AI Voice.
Do my customers get a portal?
Yes. Customers can see their job history, check the status of open jobs, and pay invoices online — all through a branded portal.
Can Thumbtack leads come into OpsBack automatically?
Yes. Connect your Thumbtack account in settings and new appliance repair leads become jobs in OpsBack automatically — customer info pre-filled and ready to dispatch.

Ready to run your appliance repair business smarter?

Sign up free. No credit card, no limits, no catch.